Privacy notice

This notice explains how EHH Healthcare Group Sdn Bhd handles personal data in connection with this website, ehhhealthcare.com.

Who we are

EHH Healthcare Group Sdn Bhd (Company No. 1294289U), operating Klinik Lai at No. 42, Jalan Setia Tropika 1/24, Taman Setia Tropika, 81200 Johor Bahru, Johor, Malaysia.

We are responsible for personal data processed through this website.

What this notice covers

This notice covers this website only.

This website is an information site. It does not have accounts, forms, or a booking system. When you use it, we do not ask you for your name, your contact details, or any health information, and we have no way to identify you.

Booking a consultation happens on a separate system. When that system is available, it will have its own privacy notice covering the medical information it collects, and you will be shown that notice before you provide anything.

What we collect on this website

Nothing that identifies you.

We use Cloudflare Web Analytics to understand how many people visit the site and which pages they read. It does not use cookies, does not track you across other websites, and does not build a profile of you. It records general information such as the page visited, the type of device and browser, and the country the visit came from.

Like any website, our hosting provider processes the technical information your browser sends in order to deliver the page to you, and keeps short-term security logs to protect the site from attacks and abuse.

We do not sell data, and we do not share it for advertising.

Cookies

This website does not set advertising or tracking cookies. Our hosting provider may set strictly necessary cookies for security and to keep the site running.

Who processes data for us

• Cloudflare, Inc. — website hosting, content delivery, security, and analytics. This involves processing outside Malaysia.

We do not use any other third-party service on this website.

How long we keep it

We do not hold any personal data collected through this website. Analytics information is aggregated and is not linked to you. Security and hosting logs are kept only for a short period by our hosting provider.

Links to other websites

This site links to Google Maps and Waze so you can find the clinic, and will link to our booking system when it is available. Once you follow one of those links, that organisation's own privacy notice applies. We are not responsible for how they handle your information.

Your rights

Under the Personal Data Protection Act 2010, you have the right to ask what personal data we hold about you, to ask us to correct it, to limit how we use it, and to withdraw consent where we rely on it.

Because this website does not collect information that identifies you, in most cases we will have nothing to give you. If you have been a patient of the clinic, we may hold your medical records, which are handled separately under our clinical record-keeping obligations.

To make a request, write to us at:

We will respond within the period required by law.

Children

This website and our services are intended for adults. We do not knowingly collect information about children.

Changes to this notice

We may update this notice. The date at the top shows when it was last changed. If we begin collecting personal data through this website, we will update this notice before we do so.

Medical information

Please do not send us medical information through any general contact channel. Medical matters are handled in your consultation, where a doctor has your full history available and the information is recorded securely in your medical record.